What information do we collect?
We collect information from you when you visit our site, book a reservation, subscribe to our newsletter or join our mailing list.
When booking or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your private information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of executing the transaction or delivering the service requested.
- To send periodic emails
The email address you provide for order processing may be used to send you information and updates pertaining to your reservation in addition to receiving occasional company news, updates, related service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each list email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place a reservation and enter or submit your personal information.
We offer the use of a secure server using a "Green Bar" Verisign/Norton Secure Site Pro Extended Validation Certificate with up to 256-bit encryption. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Yes (Cookies are small files that a site or its service provider transfers to your device's on-board storage through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. By entering your personal information as part of the reservation process you explicitly consent to our use of this data at our discretion for the purpose of servicing the transaction.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.